Account Safety and Terms and Conditions
Protection of minors
Belgian law prohibits anyone under 18 to bet online and anyone under the age of 21 to take part in virtual betting. bwin strictly complies with that requirement aimed at protecting children and adolescents.
bwin only accepts clients over 18 for sports betting and over 21 for virtual betting.
Although we dedicate a lot of time and effort to prevent children from gambling on our site, we draw the parents/guardians' attention to becoming aware that a child, even with their consent, is not allowed to gamble on our bwin.be site. We therefore recommend that parents:
- Set up access blocking filters for online gambling sites;
- Not leave the gambling page open if they leave the computer;
- Keep their passwords and usernames secret;
- Explain the law regarding gambling and the dangers caused by gambling additions;
- Keep their credit cards and other electronic payment means out of reach of their children.
In addition to the safety procedures described above, you might want to consider Parental control software like Cybersitter and NetNanny to block gambling sites from under 18s. If you know someone under the age of 18 who is registered with us, please contact us immediately here.
When in doubt on the age of a player, bwin.be reserves the right to ask you to prove you age at any time and to suspend the activity of your account until the situation is clarified.
bwin meets the highest security standards in the industry, with a five-level security system, multiple firewalls, and 256-bit SSL encryption. Early-warning systems in the form of limits on unusually high stakes and winnings prevent manipulation and other criminal activities at an early stage.
However, you can help us to increase the safety of your account even further:
- Configure your computer’s auto-lock feature to protect it from unauthorised use.
- Keep your access details safe (user ID, password and your question and answer combination).
- Don't share your gambling account credentials, credit card or bank account details
- Don't leave the computer or device unattended when you’re logged in
- Do not use the 'Save password' option on log-in screens
- Create separate profiles for everyone who uses your computer or device, so that nobody else can access your information
Change your password regularly
Changing your password regularly helps to keep your account safe. If you cannot remember logging into your account at the specified date and time, please change your password immediately.
If you have forgotten your password, click here. You’ll receive an email with further steps to obtain a new one.
Terms and Conditions
You can have access to the current version of our general terms and conditions, which you have approved here.
This page was last reviewed and updated: June 2020